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ALLERTON ALPACAS'

Privacy Policy, Cookies and GDPR

Allerton Alpacas is committed to ensuring that your privacy is protected and is fully compliant with The Data Protection Act 1998 and the General Data Protection Regulation (GDPR). Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

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We have set out below how Allerton Alpacas uses and protects information that you provide when you use this website.
 
Allerton Alpacas may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from July 2025

Information we collect

Whilst using Allerton Alpacas’ website, we may collect and process the following data about you:

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  • Details for your visits to our website and the resource that you used to access it including but not limited to traffic data, location data, weblog statistics and other communication data; and session information such as page response times, length of visits to certain pages, entrance and exit pages. [See Cookies below]

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  • ​Information that you provide when filling in the contact form through our website, this includes your

    • Name,

    • Address,

    • Email,

    • Phone Number,

    • School or Group

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  • Information provided to us when you communicate with us for any reason via text, phone or email.

Cookies and their purpose

We do monitor website visitor traffic through Google Analytics.

 

For detailed information about Data Privacy Rights or Cookies in particular, please visit the Information Commission Office, view the EU GDPR Privacy Directive or visit allaboutcookies.org.

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In summary there are 3 classifications of 'Cookies':

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  • Duration Cookies - 

    • Session cookies – which include temporary Session Cookies that expire once you close your browser (or once your session ends).

    • Persistent cookies — Those that remain on your computer/tablet/phone etc until you erase them or your browser does, depending on the cookie’s expiration date. 

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  • ​Provenance Cookies

    • First-party cookies — put on your device directly by the website you are visiting.

    • Third-party cookies — placed on your device by a third party like an advertiser or an analytic system.

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  • Purpose Cookies - which has four categories: 

  1. The first are 'Strictly necessary cookies’, these are used in transactional websites and their role is to remember your selections as you move through the purchase process.

  2. The second are ‘Functional Cookies’, which allow a website to remember personalisation choices you have made in the past - language, region (e.g. weather reports) user name and password so you can log in automatically etc

  3. The third - Statics Cookies or 'Performance Cookies' - collect information about how you use a website, which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions. This includes cookies from third-party analytics services as long as the cookies are for the exclusive use of the owner of the website visited.

  4. The final category of Cookies - 'Marketing Cookies' - are those that track online activity and deliver relevant adverts to you based on your browsing activity and interaction with those brands. 

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Of the four categories of Cookies Allerton Alpacas' website uses only 'Performance Cookies". As mentioned in the details above , these performance cookies do not capture information that identifies a visitor but are used solely to provide us with information about the performance of the website, e.g. pageviews, page errors. The information is aggregated and therefore anonymous. When you land on our site you will be notified that the site uses Cookies and will be given the opportunity to proceed. 

 

We do not carry advertising cookies and we do not sell your data to any third parties.

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To find out how to delete and/or manage your Cookie history, please visit allaboutcookies.org.  

How we use this information

Collecting this data helps us understand your needs and provide you with a better service. In particular, we may collect this data to:

  • Contact you in response to a specific enquiry

  • Improve the services we provide

  • Customise the website for you

  • Send you promotional emails about services and offers from Allerton Alpacas that might be relevant to you.

 

Please be assured that we do not sell, distribute or lease your personal information to third parties.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

 

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes

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  • If you have previously agreed to us using your personal information for direct marketing purposes you may change your mind at any time by emailing us

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You may also request details of personal information which we hold about you under the Data Protection Act 1998. A small fee of £10 will be payable to cover our costs in providing you with the information requested. If you would like a copy of the information held on you, please write to: Data Request, Allerton Alpacas C/O Caroline Crossley, Harts, New Road, Stone Allerton, Axbridge, Somerset BS26 2NW.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details on this site or above. 

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If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other related websites. Please be aware that once you leave our site we have no control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites.

 

Further, these sites are not governed by Allerton Alpacas' privacy statement. You should exercise caution when submitting data to websites and look at the privacy statement applicable to the website in question

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